Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Housing Hunt Hub Real Estate LLC ("Company," "we," "us," or "our"). By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. About Our Company

2.1 Company Information

Legal Name: HOUSING HUNT HUB REAL ESTATE LLC
Business Activity: Real Estate Brokerage and Property Consultancy
Registration: Licensed by Dubai Land Department (DLD) and Real Estate Regulatory Agency (RERA)
Location: Office 1434, Level 14th, Tamani Arts Building, Business Bay, Dubai, UAE

2.2 Channel Partner Status

We operate as an authorized channel partner of DAMAC Properties. This means:

• We are authorized to market and sell DAMAC Properties projects
• We act as intermediaries between clients and DAMAC Properties
• Final property transactions are concluded with DAMAC Properties
• We are bound by DAMAC Properties' sales policies and procedures

3. Services Provided

We provide the following services:

• Property search and advisory services
• Property viewings and site visits
• Investment consultation and analysis
• Transaction facilitation and coordination
• Market research and property valuations
• After-sales support and assistance
• Rental and resale services (where applicable)

4. Use of Website

4.1 Permitted Use

You may use our website for:

• Browsing property listings and information
• Submitting inquiries about properties
• Downloading brochures and marketing materials
• Registering for property viewings and events
• Subscribing to newsletters and updates

4.2 Prohibited Use

You agree NOT to:

• Use automated systems (bots, scrapers) to access our website
• Copy, reproduce, or distribute our content without permission
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Use our services for any illegal purposes
• Interfere with the proper functioning of our website
• Impersonate any person or entity

5. Property Information and Accuracy

5.1 Information Disclaimer

All property information, including prices, specifications, floor plans, and completion dates, is:

• Provided by DAMAC Properties
• Subject to change without prior notice
• Believed to be accurate at the time of publication
• Not guaranteed to be error-free
• Subject to availability

5.2 Verification Responsibility

Clients are responsible for:

• Verifying all property details independently
• Conducting their own due diligence
• Seeking professional advice (legal, financial, tax)
• Inspecting properties before purchase
• Reviewing all documentation carefully

6. Pricing and Payments

6.1 Price Accuracy

All prices are:

• Quoted in the specified currency (USD/AED)
• Subject to change based on DAMAC Properties' pricing
• Exclusive of additional fees unless stated otherwise
• Valid at the time of quotation only

6.2 Additional Costs

Clients should be aware of additional costs, including but not limited to:

• DLD registration fees (4% of property value)
• Agent commission (if applicable)
• Service charges and maintenance fees
• Utility connection fees
• Property management fees
• Transfer fees and legal costs

6.3 Payment Terms

All payments must be made:

• As per DAMAC Properties' payment schedule
• Through approved payment methods
• Directly to DAMAC Properties or designated accounts
• In accordance with UAE banking regulations

7. Reservations and Bookings

7.1 Reservation Process

Property reservations require:

• Completion of DAMAC Properties' reservation form
• Payment of the reservation fee
• Submission of required documentation (passport, visa, Emirates ID)
• KYC (Know Your Customer) verification
• Approval from DAMAC Properties

7.2 Reservation Validity

• Reservations are subject to unit availability
• Reservation fees are typically non-refundable
• Reservations expire if payment schedules are not met
• DAMAC Properties reserves the right to cancel reservations

8. Client Obligations

As a client, you agree to:

• Provide accurate and truthful information
• Disclose any material facts relevant to the transaction
• Comply with UAE laws and regulations
• Respect scheduled appointment times
• Maintain confidentiality of sensitive information
• Act in good faith throughout the transaction
• Promptly respond to requests for information or documentation

9. Commission and Fees

9.1 Our Commission

Our services may be:

• Commissioned by DAMAC Properties (no direct cost to buyer)
• Subject to separate agreement for additional services
• Based on standard industry rates in Dubai

9.2 Third-Party Services

If you engage third-party services through us (mortgage brokers, lawyers, etc.), their fees are:

• Separate from our services
• Payable directly to the service provider
• Subject to their terms and conditions

10. Cancellation and Refunds

10.1 Cancellation Policy

Cancellation policies are governed by:

• DAMAC Properties' sales terms and conditions
• Dubai Land Department regulations
• The specific Sales Purchase Agreement (SPA)

10.2 Refund Processing

Any refunds are:

• Processed by DAMAC Properties, not by us
• Subject to DAMAC Properties' refund policy
• May take 45-90 days or longer
• Subject to deductions as per the SPA

11. Intellectual Property

11.1 Our Content

All content on our website, including:

• Text, images, logos, and graphics
• Videos and virtual tours
• Marketing materials and brochures
• Website design and layout

is protected by copyright and intellectual property laws.

11.2 DAMAC Properties Content

Property images, renderings, and project information are:

• Owned by DAMAC Properties
• Used with permission
• Subject to DAMAC Properties' copyright

11.3 Usage Restrictions

You may not:

• Use our content for commercial purposes without permission
• Modify or create derivative works
• Remove copyright notices or watermarks
• Use content on other websites or publications

12. Limitation of Liability

12.1 Our Liability

We shall not be liable for:

• Changes made by DAMAC Properties to projects or pricing
• Delays in project completion
• Differences between marketing materials and final product
• Investment losses or poor property performance
• Third-party services or recommendations
• Technical issues with our website

12.2 Maximum Liability

Our total liability shall not exceed the commission earned from the specific transaction in question.

13. Force Majeure

We shall not be liable for failure to perform our obligations due to events beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, pandemics)
• Government actions or regulations
• War, terrorism, or civil unrest
• Internet or telecommunications failures
• Acts of DAMAC Properties or third parties

14. Confidentiality

14.1 Client Information

We will:

• Keep your personal information confidential
• Use it only for providing our services
• Share it with DAMAC Properties and relevant authorities as required
• Comply with UAE data protection laws

14.2 Your Confidentiality

You agree to keep confidential:

• Pricing information not publicly available
• Internal communications and documents
• Business strategies and methods

15. Dispute Resolution

15.1 Amicable Resolution

In case of disputes, we agree to first attempt resolution through:

• Good faith negotiations
• Mediation (if necessary)
• RERA complaint procedures (if applicable)

15.2 Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any legal disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. Marketing and Communications

16.1 Marketing Consent

By using our services, you consent to receive:

• Property updates and newsletters
• Promotional offers and campaigns
• Market reports and analysis
• Event invitations

16.2 Opt-Out

You may opt out of marketing communications at any time by:

• Clicking unsubscribe in emails
• Contacting us directly
• Updating your preferences

17. Data Protection

Your personal data is processed in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be:

• Posted on our website with the updated date
• Effective immediately upon posting
• Communicated via email for material changes

Continued use of our services after modifications constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Housing Hunt Hub Real Estate LLC regarding the use of our services.

21. Contact for Legal Matters

For questions about these Terms and Conditions, please contact:

Email: info@housinghunt.ae
Subject: Terms and Conditions Inquiry
Phone: 04 554 6749

22. Compliance with UAE Laws

All services are provided in compliance with:

• UAE Federal Law No. 7 of 2021 (Real Estate Regulation)
• Dubai Law No. 26 of 2007 (Real Estate Brokerage)
• RERA regulations and circulars
• Dubai Land Department rules
• Anti-money laundering laws